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Rogers is an adjunct professor at the Fuqua School of Business at Duke University and a co-director of the Duke Center for Customer Relationship Management. Biography. Rogers graduated from Birmingham-Southern College in 1974 and earned her PhD at the University of Tennessee as a Bickel fellow.
Her publications include: Theoretical Basis of Nursing (1970), Nursing Science and Art: A Prospective (1988), Nursing: Science of Unitary, Irreducible, Human Beings Update (1990), and Vision of Space Based Nursing (1990). Other works written by Martha E. Rogers include: An Introduction to the Theoretical Basis of Nursing.
19 apr 2022 · Written by Don Peppers and Martha Rogers, Ph.D., recognized for decades as two of the world's leading experts on customer experience issues, the book combines theory, case studies, and...
Martha Rogers, one of the most revered of 20th century nursing educators, became Professor and Head of the Division of Nursing at New York University in 1954 providing a generation of doctoral nursing candidates with a theoretical foundation for their profession. Martha E. Rogers by Portraits by Portraits, Inc 1976.
Don Peppers and Martha Rogers, Ph.D. examine in detail the customer relationship management efforts of five business-to-business organizations. One to One B2B catches these companies in mid-stride, documenting what they’ve done so far, and how this fits into their bigger plans.
2 nov 2016 · MARTHA ROGERS, PH.D., is founder emerita of Peppers & Rogers Group, and has served as adjunct professor and Director of the Relationship Management Center at Duke University. She now heads Trustability Metrix.
Table of contents. Selected type:Hardcover. Quantity: $95.95. Add to cart. Digital Evaluation Copy. Request Digital Evaluation Copy. Managing Customer Experience and Relationships: A Strategic Framework, 4th Edition. Don Peppers, Martha Rogers. ISBN: 978-1-119-81533-4 April 2022512 Pages. E-Book. Starting at just $77.00. Print.
