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Rogers is an adjunct professor at the Fuqua School of Business at Duke University and a co-director of the Duke Center for Customer Relationship Management. Biography. Rogers graduated from Birmingham-Southern College in 1974 and earned her PhD at the University of Tennessee as a Bickel fellow.
- March 10, 1955 (age 68)
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- Author, speaker, founding partner of Peppers & Rogers Group
- 1to1media.com/speaking/
Her publications include: Theoretical Basis of Nursing (1970), Nursing Science and Art: A Prospective (1988), Nursing: Science of Unitary, Irreducible, Human Beings Update (1990), and Vision of Space Based Nursing (1990). Other works written by Martha E. Rogers include: An Introduction to the Theoretical Basis of Nursing.
2 nov 2016 · MARTHA ROGERS, PH.D., is founder emerita of Peppers & Rogers Group, and has served as adjunct professor and Director of the Relationship Management Center at Duke University. She now heads Trustability Metrix.
19 apr 2022 · Written by Don Peppers and Martha Rogers, Ph.D., recognized for decades as two of the world's leading experts on customer experience issues, the book combines theory, case studies, and...
- Don Peppers, Martha Rogers
- John Wiley & Sons, 2022
- 1119815347, 9781119815341
MARTHA ROGERS, PHD, is an author, speaker, and consultant. She is the co-founder of CX Speakers, and the founder of Trustability Metrix, designed to help companies understand how they are trusted by customers, employees, and business peers.
26 apr 2022 · Written by Don Peppers and Martha Rogers, Ph.D., recognized for decades as two of the world's leading experts on customer experience issues, the book combines theory, case studies, and strategic analyses to guide a company on its own quest to position its customers at the very center of its business model, and to "treat different ...
- Don Peppers, Martha Rogers
25 ott 2016 · Managing Customer Experience and Relationships: A Strategic Framework. Don Peppers, Martha Rogers. John Wiley & Sons, Oct 25, 2016 - Business & Economics - 624 pages. Boost profits, margins,...
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