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Headington. Oxford OX3 9DU. Email: complaints@ouh.nhs.uk. What happens next. We take all complaints very seriously and will conduct a thorough investigation. We will then respond to you as quickly as possible. We may contact you when we receive your complaint to discuss it further.
- Questions Or Advice
- Feedback
- Children's Patient Feedback - Have Your Say
- Give Feedback Via Healthwatch
- Patient Stories
For help and support, or an issue that needs resolving, please contact our Patient Advice and Liaison Service(PALS). To change an existing appointment please see Appointments. To make acomplaint about your care or treatment (or that of someone close to you), please see Complaints.
If you would like to give feedback about a particular ward or department, please complete the Friends and Family Test survey. To provide general feedback about our Trust, or to praise or thank our staff for a positive experience, please email our Patient Experience Team on: feedback@ouh.nhs.uk If you are commenting on a particular department, pleas...
Please complete our survey to tell us about your / your child's experience For general comments or longer feedback messages please email: childrens.patientexperience@ouh.nhs.uk We are also looking to record either video or audio children's patient stories. If you are interested in taking part, please contact our Young People's Executive.
OUH patient stories cover a range of experiences, conditions and circumstances. If you have had an experience in our hospitals, as either a patient or a carer of a patient, that you feel our staff could learn from, and you are willing to be interviewed about this, please contact us on patientinvolvement@oxnet.nhs.uk
Service Details. Locations: PALS Office, Level 2, main entrance, John Radcliffe Hospital, Headington, Oxfordshire, City, OX3 9DU (directions displayed on map) Oxford university hospitals,...
- 01865 738126
- PALS@ouh.nhs.uk
Home. Your care. PALS & Complaints. We hope that your contact with our staff and services is positive, and you can tell us how we are doing using I Want Great Care. However, we know that occasionally things might not be to the standard we expect but if that does happen we are here to support you to make things right.
Home. Your care. PALS & Complaints. Making a Formal Complaint. If we haven’t been able to resolve your concerns locally or through PALS, then you may wish to make a formal complaint. We welcome complaints as a way of learning from people’s experiences and improving our services.
Mental Health Services. NHS Dentists. NHS Opticians. NHS Pharmacies. Parliamentary and Health Service Ombudsman. If you need help making a complaint about health or social care services in Oxfordshire, talk to us. We can guide you to the relevant organisations listed.
1 dic 2023 · A hospital says it is trying to ease parking problems after receiving multiple complaints. A staff member at the John Radcliffe Hospital in Oxford told the BBC "bad parking" was...
